About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 171
Organisations must tear down the walls between IT and CX
Fri, 21st Feb 2020
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contact centre
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cx
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crm
Organisations need to look at their customers in a completely new way as individuals that have unique needs and preferences.
Etsy completes Google Cloud migration in two years
Fri, 21st Feb 2020
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cloud services
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hyperscale
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public cloud
Etsy completes migration to Google Cloud, freeing up engineering headcount by 15% and increasing IT experiment velocity by 115%.
Security concerns roadblock for public cloud adoption in Australia
Fri, 21st Feb 2020
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firewall
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cloud services
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public cloud
Aussie cloud adoption hindered by security fears, study shows.
BlackBerry Cylance: Latest report reveals global attack surface expansion
Fri, 21st Feb 2020
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smartphones
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ai security
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technology gifts
Nation-state backed threat actor groups are evolving and sophisticated attack toolsets are increasing, according to the BlackBerry 2020 Threat Report.
New report reveals 'wall of shame' in health care data breaches
Thu, 20th Feb 2020
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it in healthcare
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breach prevention
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cybersecurity
More than 27 million individuals were affected by breaches of protected health information, according to Bitglass.
IT leaders fear data breaches are an 'inside job'
Thu, 20th Feb 2020
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big data
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data analytics
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bi
97% of IT heads fear internal breaches, Egress reports.
Qlik hires former Cognizant exec to new VP role, expands C-Suite
Wed, 19th Feb 2020
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big data
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bi
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data analytics
Poornima Ramaswamy becomes new EVP, strategic clients at Qlik joining from Cognizant as the company expands its executive team.
Qlik named in Gartner leaders quadrant for BI and analytics, launches Data Literacy as a Service
Wed, 19th Feb 2020
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bi
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big data
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data analytics
Gartner ranks Qlik a Leader in analytics for the 10th year running, lauding its end-to-end data solutions.
Mobile bandwidth and software-defined networks to mould Australian telco sector in 2020
Wed, 19th Feb 2020
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wireless networks
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5g
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ecosystm
Ongoing changes in networking technology will cause a rethink of conventional local area and wide area networks.
Spark New Zealand reveals financial results, delivers strong revenue growth
Wed, 19th Feb 2020
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5g
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wireless networks
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financial results
Spark New Zealand sees 4% revenue leap in H1, hits highest market share since 2012.
IDC: Coronavirus presents opportunities for ICT vendors
Wed, 19th Feb 2020
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it in healthcare
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idc
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analyst report
IDC: COVID-19 to disrupt but also boost ICT market with new opportunities despite economy hit.
Vectra AI expands APAC leadership team with new security head
Tue, 18th Feb 2020
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iaas
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ai security
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ndr
Vectra AI bolsters APAC team, appointing Chris Fisher to enhance region's cybersecurity posture.
Security professionals over-confident in security products
Tue, 18th Feb 2020
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cloud security
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cybersecurity
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keysight
Security professionals are over-confident when it comes to effectiveness of their security products, according to a new survey released by Keysight.
Gartner: The state of data and analytics in Australia and New Zealand
Tue, 18th Feb 2020
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bi
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big data
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data analytics
NZ to spend £93M on analytics, outpacing 2019 by 6.9%.
Unleashed Software continues growth with AWS
Tue, 18th Feb 2020
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cloud services
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saas
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hyperscale
Unleashed Software's global growth continues after moving to Amazon Web Services, serving customers in 80 countries.
IDC: Relationships over tech when looking at IoT vendors
Fri, 14th Feb 2020
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iot
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idc
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analyst report
Building relationships and partnerships with IoT vendors is top priority for New Zealand's large enterprises, says IDC.
Top 10 operational risks for executives in 2020
Fri, 14th Feb 2020
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compliance
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digital risk
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protivity
It is crucial for businesses to design and implement effective risk management capabilities and response mechanisms to maintain agility and resilience.
NZ telcos plead guilty, given fines over false invoicing
Fri, 14th Feb 2020
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commerce commission
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orcon
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flip
Three telco providers in New Zealand have been fined a total of $121,500 for making false representations in customer invoices.
South Australian map technology supporting Kangaroo Island bushfire efforts
Thu, 13th Feb 2020
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cloud services
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dr
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maps
FireFlight's novel tech gives real-time maps of Kangaroo Island fires, aiding army and recovery teams.
Verizon unveils new managing director for APAC
Thu, 13th Feb 2020
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verizon
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recruitment
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verizon connect
Robert Le Busque appointed as Verizon APAC MD, driving enterprise growth and digital transformation.
Spark business customers to benefit from Xero partnership
Thu, 13th Feb 2020
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accounting systems
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partner programmes
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digital banking
Spark partners with Xero to offer three months free subscription to eligible business customers in New Zealand.
TIBCO announce new GM to drive business growth in Asia
Thu, 13th Feb 2020
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recruitment
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tibco
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job moves
Nick Lim appointed TIBCO's APJ GM, set to fuel business growth in Asia with strategic partnerships.
Private equity deals in tech sector hit $11.79bn
Thu, 13th Feb 2020
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logmein
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thoma bravo
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verint
Tech PE deals soar to $11.79bn in Dec '19 - GlobalData reveals a 16.7% lift in activity.
Controlling eDiscovery spend, security, and cloud top priorities for enterprise legal departments
Thu, 13th Feb 2020
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cloud security
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ai
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opentext
Artificial intelligence, cloud, and security are top priorities for enterprise legal departments, says OpenText survey.