About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 6
Decline in email click-through rates blamed on automation
Last month
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cdp
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martech
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online marketing
Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.
Research highlights power of human connection in tech sector
Last month
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ai
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automation
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.
Bank of England increases IT spending amid criticism
Last month
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advanced persistent threat protection
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cyber threats
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it spending
The Bank of England's IT spending has surged by 12% to £98.8m, eliciting criticism amid rising expenses on tech salaries and bonus payouts.
Indosat to adopt NVIDIA's Blackwell platform for AI shift
Last month
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ml
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ai
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genai
Indosat Ooredoo Hutchison gears up to adopt NVIDIA's Blackwell platform, aiming to revolutionise the use of AI in Indonesia.
Critical zero-day vulnerability in D-Link routers exposes thousands
Last month
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cybersecurity
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d-link
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botnet
Ensign InfoSecurity reveals a zero-day vulnerability in D-Link DIR-822 routers, putting users at risk of cyber attacks including data theft.
Cloudflare, Kyndryl bolster alliance for network transformation
Last month
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firewall
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managed services
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cloud services
Cloudflare and Kyndryl upgrade their partnership to a Global Strategic Alliance, enhancing their mission to modernise enterprise infrastructure.
BioCatch & Google Cloud unite to combat financial cybercrime
Last month
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digital banking
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cybersecurity
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apac
BioCatch has joined forces with Google Cloud to combat soaring financial cybercrime in Southeast Asia with real-time biometric intelligence solutions.
AI, sustainability, elections dominate 2024 CEO talks
Last month
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power / energy
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ai
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renewable energy
AI, sustainability, and upcoming elections are leading topics in CEO discussions in Q1 2024, notes the latest IoT Analytics report.
AliExpress launches livestream shopping for the UK
Last month
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cx
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martech
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online shopping
AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.
Arrow Electronics unveils AI tool to boost efficiency of cloud management
Last month
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microsoft
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ai security
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ai
Arrow Electronics launches AI companion Assistant for its channel partners, utilising Microsoft Azure AI to enhance cloud service delivery.
Porsche eBike boosts IT efficiency with Freshworks
Last month
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optimization
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freshservice
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automation
Porsche eBike bolsters its IT efficiency, harnessing Freshworks' AI-enabled business software for streamlined services.
ServiceNow unveils Washington D.C. with advanced GenAI tech
Last month
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it automation
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workflow automation
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ai
ServiceNow unveils its latest platform release, Washington D.C., packed with innovative features and enhancements to revolutionise enterprise workflows.
Cloudflare & Kyndryl enhance tech partnership in global alliance
Last month
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network security
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firewall
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breach prevention
Cloudflare and Kyndryl elevate their tech partnership with a Global Strategic Alliance, aiming to modernise enterprise infrastructures.
Brillband named fastest broadband provider at Genie Awards
Last month
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digital entertainment
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vodafone
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sky
Glasgow-based Brillband has been named the UK's fastest broadband provider following the annual Broadband Genie Awards.
Samsung Heavy Industries partners with Fortinet for maritime cybersecurity
Last month
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firewall
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advanced persistent threat protection
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breach prevention
Samsung Heavy Industries and Fortinet partnership to strengthen maritime cybersecurity amid new mandatory requirements.
Medallia secures top spot in Gartner's VoC platforms ranking
Last month
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cx
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martech
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ai
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.
ISB Global records massive surge in revenue growth
Last month
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software
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isb global
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revenue
UK waste management software provider ISB Global reports a significant 43% surge in revenue in 2023, driven by growth in its customer base.
Asia-Pacific businesses set to invest USD $3.4bn in GenAI
Last month
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ai
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ethics
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japan
Generative AI (GenAI) investments in the Asia-Pacific are projected to accelerate at a staggering rate of 140%, the fastest globally, with spending expected to reach USD $3.4 billion across key nations, according to Infosys Knowledge Institute's research.
HID unveils 2024 State of Security Industry Report insights
Last month
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big data
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data analytics
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bi
HID's 2024 State of Security Industry Report reveals key trends including mobile identification increment and widespread Multi-Factor Authentication.
Spark unveils online protections against cyber hazards & scams
Last month
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malware
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phishing
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email security
Spark is set to boost customer online safety with new features, including an automated text scam firewall and filters to block malware, phishing, and child sexual abuse materials.
ControlUp unveils Secure DX designed for endpoint device security
Last month
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wfh
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advanced persistent threat protection
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compliance
ControlUp unveils Secure DX to bolster the security of endpoint devices in the wake of increasing cyber threats in remote and hybrid work settings.
Keepit's cloud backup solution offers rapid ransomware recovery
Last month
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ransomware
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webinar
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business continuity
The Keepit SaaS data protection solution, used post cyber-attack, recovers data swiftly and prevents impacts of ransomware attacks.
Zoom unveils compliance manager for regulatory risk management
Last month
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contact centre
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dlp
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public sector
Zoom has launched a new tool, the Zoom Compliance Manager, set to streamline regulatory risk and compliance management across its platforms.
Ransomware attacks against companies rise by 27% in 2024
Last month
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ransomware
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phishing
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malware
Victim companies of ransomware attacks soar by 27% in the last year, compounding security concerns among 93% of IT personnel.