rwt-as logo
Story image

How to support a remote workforce without losing your mind

02 May 2017
Sam Worthington
Share:

Distance makes the heart grow fonder, and apparently, is no longer an obstacle for team productivity.

Thanks to new work habits and rapidly evolving technology, virtual teams are now taking the workplace by storm where technology serves as
 the only connection between users and the rest of the business.

However, successfully supporting virtual teams demands a comprehensive approach. Lenovo’s ‘How To Guide’ can help you and your company find ways to get there.

The right strategy requires a proactive approach and a focused team with connected users. Your number one goal should be to proactively confront the challenge.  

  • Before purchasing devices, train your users
  • When purchasing devices, look for reliability first
  • After purchasing devices, make sure they are well-maintained and managed  
Related stories:
The ultimate remote working hardware and software kit
Mobile devices biggest enterprise security threat - report
New digital conference details best practices for Microsoft 365 optimisation
Developing digital skills in the hybrid workplace
Employer micromanagement during pandemic harming relationships - study
Remote working is here to stay, but do business leaders trust employees?
Dig deeper:
Lenovo Microsoft Windows 10 Remote working
Story image
Hands-on review: D-Link Full HD Wi-Fi Camera
D-Link’s cameras continue to get smaller, smarter, and easier to use.More
Story image
COVID sees $900 billion spent in retail online
For retailers, restaurants and other businesses large and small, being able to sell online provided a much-needed lifeline as in-person consumer spending was disrupted.More
Story image
Gartner forecasts market boom for social and collaboration tools
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.More
Story image
Cloud applications main focus for post-pandemic investment - Frost & Sullivan
"Adapting to new work modes and increasing digital customer engagement represent key digital transformation objectives driven by the pandemic."More
Story image
COVID, complexity and competition driving upswing in SME digitalisation
The experience of COVID-19, the ease of doing business, and the risk of falling behind others in their industry has driven an increased uptake of digital tools by New Zealand SMEs.More
Story image
Samsung launches Galaxy XCover 5, a new rugged smartphone
The Galaxy XCover 5 fits within Samsung’s popular Galaxy smartphone line, bearing a much chunkier resemblance to its counterparts.More
Story image
Hands-on review: D-Link Full HD Wi-Fi Camera
D-Link’s cameras continue to get smaller, smarter, and easier to use.More
Story image
COVID sees $900 billion spent in retail online
For retailers, restaurants and other businesses large and small, being able to sell online provided a much-needed lifeline as in-person consumer spending was disrupted.More
Story image
Gartner forecasts market boom for social and collaboration tools
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.More
Story image
Cloud applications main focus for post-pandemic investment - Frost & Sullivan
"Adapting to new work modes and increasing digital customer engagement represent key digital transformation objectives driven by the pandemic."More
Story image
COVID, complexity and competition driving upswing in SME digitalisation
The experience of COVID-19, the ease of doing business, and the risk of falling behind others in their industry has driven an increased uptake of digital tools by New Zealand SMEs.More
Story image
Samsung launches Galaxy XCover 5, a new rugged smartphone
The Galaxy XCover 5 fits within Samsung’s popular Galaxy smartphone line, bearing a much chunkier resemblance to its counterparts.More
Story image
COVID-19 continues to influence digital workspace deployments
"This survey sheds light on how organisations have adapted to the changing requirements and highlights process and technology improvements that organisations can make to get better return on investment in digital workspaces.”More
Story image
Jabra names Aussie Telrex A/NZ and APAC partner of the year
This year's Partner of the Year, Telrex, has worked with Jabra to offer a full-service management suite to key customers such as Monash University and Suncorp in Queensland and across Australia.More
Story image
SD-WAN grows in popularity during time of COVID-19
"The pandemic caused enterprises across the globe to really re-evaluate their operations and seek new ways to improve performance and efficiency."More
Story image
What do COVID-19 vaccines mean for the workplace? Forrester reports
"Our overarching message to organisations everywhere is one of caution. With the right planning and consideration, the return to work will be smoother and more successful for all involved.”More
Story image
Hybrid working should not be business as usual - Microsoft study
A new report from Microsoft uncovers seven hybrid work trends every business leader must know as we enter a new era of work.More
Story image
Remote working is here to stay, but do business leaders trust employees?
Remote work is at a crossroads. While necessitated by the pandemic, workers have reaped the benefits of greater flexibility that they are now not willing to go without.More
Story image
Resellers must prepare customers as hybrid working sticks around
"Video conferencing will continue to drive meeting communications across a mix of remote working and phased office life."More
Story image
New digital conference details best practices for Microsoft 365 optimisation
In this virtual conference, leading practitioners come together to share their real-world success (and failure) stories and share their tips and tricks on optimising their Microsoft 365 and SharePoint investments.More
Story image
Three quarters of employees feel worse a year into remote working - study
Remote workers are still struggling with distracting working environments, stress and an always-on culture after a year of working from home, according to new research by Egress.More
Story image
Hackers offering forged “official” COVID vaccination certificates and negative test results on dark net 
There has been a 350% increase in the number of advertisements selling alleged COVID vaccines within the last three months.More
Story image
APAC consumers comfortable with human & AI-assisted contact centres
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.More
Story image
EPOS launches collaborative speakerphone with automatic transcribing
Expand Capture 5 levels the playing field and empowers professionals whether they’re working remotely or from the office.More
Link image
Webinar: Securing privileged access to stop attackers in their tracks
Thycotic's immersive webinar will demonstrate how attackers acquire passwords on endpoints and access critical cloud applications — without being detected.More
Story image
Hands-on review: Skullcandy Indy ANC wireless earbuds
The Skullcandy Indy ANC wireless earbuds are comfortable to wear, offer good audio and a reasonable level of active noise cancelling. More
Story image
Employee experience high priority for IT leaders
IT leaders have an increasing impact on employee experience and business resilience a year into COVID-19, a global study reveals. More
Story image
Considering Microsoft Teams for calling? What you need to know
Software-based systems such as Microsoft Teams are a popular choice for businesses needing to replace their business telephony. More
Story image
"Zoom anxiety" major problem one year into pandemic
"it’s clear that for many video calls bring with them their own set of challenges."More
Story image
LG quits the smartphone business
It becomes the first major smartphone brand to exit the market.More
Story image
90% of workers require more IT support when remote working
The role of the IT department is becoming increasingly important, with new research finding 90% of workers needing more IT support when working from home. More
Story image
Why business continuity must adapt to secure the new way of working
It’s now clear that unplanned digital transformation undertaken at the outset of lockdowns, no matter how justified, could have consequences that will be felt for the next few years.More
Story image
EPOS crafts quality audio solutions for all working environments
With many key business stakeholders unable to attend in-person meetings as easily as they once did, webinars meetings, and online presentations became a mainstay of virtual business.More
Australians confident in their finances following COVID-19, but we're not in the clear
“The various Government support programs have enabled Australians to avoid overdue debt throughout 2020, however our bureau shows some possible concerning trends as these begin to come to an end."More
'Conversational service automation' firm Uniphore raises $140m
"We are excited to back Uniphore and believe 2021 will be a breakout year of innovations and tremendous progress in transforming CX for the enterprise."More
Skill Finder wins $2.7m grant from Australian Government
This grant will help to further develop the platform to enable Australian workers and businesses impacted by COVID-19 to acquire applicable digital micro-skills for free.More
The ultimate remote working hardware and software kit
The Poly Studio P5 kit includes a quality webcam and a stereo headset, as well as cloud management software, Poly Lens, which provides robust tools to manage and track devices from anywhere.More
'Connectivity' to play greater role in future resilience of companies — IDC
As the wave of remote working continues to become more of a permanent fixture, and reliance on cloud platforms and video collaboration tools increases, connectivity as a concept will be embraced more than ever.More
The world generated 64.2 zettabytes of data last year - but where did it all go?
That means that most data was essentially created to be consumed, or cached and overwritten with new data, says IDC.More
Avaya spruces up Spaces collaboration platform
The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.More
MaxContact integrates contact centre solution with Microsoft Teams
According to MaxContact’s Australian operations director Daniel Harding, the aim is to offer a rich and integrated communications experience.More
Citrix survey reveals how COVID-19 will continue to change our workspaces
The survey finds that new workplace models are here to stay, that employees are struggling with the overlap of personal and professional lives, and that finding and retaining talent is a crucial consideration.More
Developing digital skills in the hybrid workplace
47% of Australians miss feeling empathy from and for others because of the increase in digital interactions, with a similar proportion longing for small talk, humour, physical interactions and the ability to be honest.More
2020 sees a global shift in financial malware threats
The financial threat landscape experienced a game-changing pandemic year, according to a new report from Kaspersky.More
Organisations struggle to manage databases following COVID-19 digitisation
"Now that the dust has settled, many companies are left grappling with data platforms that can't easily handle all of their diverse data types and workloads."More
New Dyson air purifier attacks indoor pollutants
Dyson has taken its problem-solving approach and applied it to the problem of formaldehyde.More
Hewlett-Packard NZ posts $4.66m net profit loss
It is  a sharp drop from the $3.57 million net profit the company recorded in 2019.More
Hands-on review: The JBL Club Pro+ TWS wireless earbuds
These earbuds hit the right notes in terms of design and reasonable ANC. More
Mobile devices biggest enterprise security threat - report
Businesses have left themselves vulnerable and open to cyber criminals in the rush to ensure their workforce could operate remotely during the Covid-19 pandemic.More
Payments firm Instarem refreshes brand to support new growth phase
Customers can expect a new and improved experience, which is reflected in the brand’s modern look and feel.More
Will a vaccine passport help international flights take off?
Immunity credentials could mean that both international and domestic carriers could start flying with greater confidence — and the world could get moving again.More
More stories