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UC market to top $200m in NZ by 2017

09 Aug 2011

The market for Unified Communications (UC) products in New Zealand is expected to grow to over $200 million by 2017, a new report suggests.

The report, issued by research and consulting firm Frost & Sullivan, says the increase will be driven by organisations – predominantly government departments and finance firms – looking to cut transport costs, and provide employees with services such as email on their own personal devices. 

Audrey William, ICT research director ANZ for Frost & Sullivan, says the views of the IT managers spoken to for the study were ‘crystal clear’.

"Almost unanimously, they were looking to UC for improved business processes and an ability to reduce costs,” William says.

"Until recently the biggest challenge was the overall cost of purchasing and running such solutions. However, as more and more organisations realise the benefits of their UC deployments this concern is dissipating and we anticipate steady market growth for the next six years.”

About 55% of respondents were convinced tablets will play a role in enterprise in the future, with 29% already planning a trial or deployment.

The rise of consumerisation, or the tendency for employees to want to work from their own devices – will also drive the market, as IT departments accommodate the wider variety of platforms.