Technology that powers the new era of workforce flexibility
Unified Communications / UC
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DD adds 50+ years of AV experience with new appointments
Dicker Data has made two new appointments to lead its ProAV, collaboration and digital signage teams.
Arkadin relaunches as NTT’s cloud communications division
The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.
APAC unified comms and IP telephony market on the incline
“Businesses in the APAC region are expected to drive broader UCaaS adoption and cloud migration as they embark on digital transformation projects."
MNF Enterprise and AARNet announce cloud calling partnership
Together, the two companies will provide voice communications solutions to the country’s education and research sector.
Datacom extends UC portfolio through 8x8 partnership
Datacom will offer 8x8’s platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
Research: Communication tech key to business success
A new report by Slack and Cass Business School shows how communication is vital to business success, and the right tech can make all the difference.
Telstra signs with Dubber for call recording and data capture
Certain Telstra customers will have access to Dubber’s Call Recording and Data Capture Platform for business telephony and mobile.
Interview: Avaya’s A/NZ managing director on regional growth factors
Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it’s important to the Avaya business as a whole.
LogMeIn announces marketplace and new integrations
New integrations for the GoTo portfolio include Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi.
8x8 names three new global execs
New chief marketing officer, chief customer officer, and head of commercial sales to continue expansion.e
Interview: Avaya seeks to improve employee experience with unified workspace
Techday spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
Cisco taps UC as integral to new era of collaboration
“We want to empower our partners to lead the way, and bring the A/NZ market to another collaboration era.”
Jabra updates partner programme
Two partnership levels, improved incentives and greater training resources for solution providers across Australia and New Zealand.
Natterbox launches solution to improve customer service efficiency
Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.
8x8, Poly and ScanSource join forces for cloud UC
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
TrueConf makes it into Magic Quadrant for Meeting Solutions
The video conferencing vendor has been named a Niche Player in the 2019 Quadrant for Meeting Solutions.
Avaya launches UC and CC subscription program
Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya’s contact center and unified communications solutions based on their needs.
Avaya previews new capabilities in UC portfolio
The new intelligent workspace solution enables enterprises to leverage an open and extensible framework to bring together data from across the entire enterprise.
Batelco and Avaya bring cloud solutions to Bahrain’s SMBs
The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
RingCentral pays in stock to work on solutions with Avaya
RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.
IT leaders require UCC tools that adapt to changing workforce
Globally, 93% of respondents agreed that digital natives have different needs and expectations in the workplace, and over half of CIOs (56%) are looking to grow their collaborative software offering to meet that demand.
Avaya to showcase latest AI-powered applications at GITEX 2019
At the centre of these enhancements are three newly introduced modules, which help deliver comprehensive contact centre insights to enable better strategic decision-making.
Why embracing cloud-based communication applications can give retailers a boost – 8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.