Technology that powers the new era of workforce flexibility
VoIP / SIP
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Netscout: How to measure availability and performance of cloud apps
“a delay of even a few seconds can be infuriating for end users and could indicate a performance issue that needs to be resolved.”
Trustwave exposes backdoor in DblTek devices; vendor issues poor patch & goes silent
DblTek left vulnerabilities in its IoT devices, tried to hide the vulnerability, issued shoddy patches and cut off all contact with Trustwave.
AU company transforms the way MSPs sell to SMBs
It is becoming increasingly important for businesses to tailor their offerings to the needs of their partners - this company is setting an example.
New partnership looks to expand global VoIP presence
"The benefits to our customers are clear: superior call quality, advanced features, fast setup, self-control and scalable service."
How broadband can be used for critical WAN tasks
An SD-WAN abstracts multiple, completely different forms of transport connectivity and combines them into manageable software components.
Here’s how broadband CAN be used for critical WAN tasks
SD-WAN has graduated to hot topic status in tech circles, and enterprises are turning to this new approach to resolve their connectivity issues.
APAC to lead global $194.5 billion VoIP services market
"Factors such as fluctuations in internet quality may affect market growth and can be a prominent restraint."
Unified communications and collaboration: The way of the future?
"UC&C platforms are fast replacing VoIP systems as the go-to technology for enterprises to interact both internally and with other businesses."
Ingram Micro to boost UC NetXUSA acquisition
ngram Micro has acquired US-based NETXUSA, a unified communications value-added distributor focused on VOIP and IP phones for telco resellers.
Zendesk rolls out Basic Voice, a phone support service for any business
“With the launch of Basic Voice, we are continuing to democratise phone support, making it possible for more companies to connect with customers."
Who's listening? VoIP systems vulnerable to hacking
Businesses need to ensure they have the appropriate security measures in place to avoid being targeted by cyber criminals hacking into their systems.
The benefits of VoIP in small business
“You have probably used VoIP but not know much about it, or maybe you don’t even know you have used it, perhaps something like Skype.”
ShoreTel snaps up Aussie VoIP provider
ShoreTel snaps up Aussie hosted VoIP specialist M5 Networks in a move designed to bring a ShoreTel hosted voice solution to the region.
OTT voice providers challenging traditional operators
Over the Top voice providers such as Skype and WhatsApp are disrupting the traditional telcos, and encouraging them to ‘fight back’.
Big telcos failing Kiwi SMEs, says new duo
Connect NZ has teamed up with cloud PBX phone system provider Vadacom in a move to ‘fast-forward’ SME access to cloud telephony in New Zealand.
3CX releases latest update to phone system
3CX have released version 14 of 3CX Phone System, with training seminars offered by Kiwi firm Soft Solutions.
New online resource to help businesses with VoIP solutions
Customers don't always have access to the knowledge required to solve a particular technical issue. "This is where our VoIP advisor service can help."
Unified comms - more than just a buzzword
"UC is enabled with Voice over Internet Protocol. Yes, it can be achieved with legacy systems but cost savings and simplicity are achieved with VoIP."
Barracuda rebrands enterprise phone system, begins international expansion
Barracuda is beginning its expansion of phone system support to new international locations, pricing and the rebranding of CudaTel telephony system.
VoIP Innovations and 3CX enter into partnership
VoIP Innovations and 3CX have entered into a partnership with the aim of ‘utilising each other’s strengths for the benefit of end-users’.
Cisco and HP locked in lawsuit following failed VoIP contract
The lawsuit regards a dispute about the calculation of a monetary credit on the loan balance owed by HP under a financing agreement between the pair.
Yealink launches new SIP-T40P VoIP phone
“A simple installation process and advanced security protocols make the Yealink SIP-T40P the total package.”
New tool to ease shift to cloud-delivered communications via Microsoft Office 365
Regardless of whether a VoIP/UC environment is self-managed or via a third party, VoIP/UC-specific monitoring tools are a fundamental prerequisite."
Sonus backs Skype for Business
Sonus Networks is demonstrating its commitment to Skype for Business by sponsoring the Enterprise Connect Lync/Skype for Business Tour.